At GeedUp Co, we aim to provide reliable and efficient shipping services so that your order reaches you safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are processed during our business hours, Monday – Friday, 10:00 AM – 6:00 PM.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery times may vary depending on the destination and shipping service used. Estimated delivery times are:

  • Standard Shipping: 8–12 business days
  • Fast Shipping: 5-7 business days
  • International Shipping: 12–15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control such as customs processing, courier delays, or peak seasons.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. Any applicable shipping fees will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the progress of your delivery.

Address Accuracy

Please make sure your shipping address is correct and complete at the time of purchase. GeedUp Co is not responsible for delays or lost packages caused by incorrect or incomplete address information.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Delayed or Lost Packages

If your order has not arrived within the expected timeframe, please contact our customer support team. We will work with the shipping carrier to investigate and assist you.

Contact Information

If you have any questions about shipping or your order, please contact us:

Email: support@geedup.co
Phone: +61 485 906 241
Business Hours: Monday – Friday, 10:00 AM – 6:00 PM

Thank you for choosing GeedUp Co.